Kilo Health
AI-Native Customer Acquisition
One of Europe's fastest-growing digital health and wellness companies, serving 5M+ users and expanding into the US market.
qualified leads per month
lower acquisition cost
conversion lift
team productivity
From manual outreach to a self-running acquisition engine.
AI-native acquisition engine
+270%
qualified leads
68%
lower CAC
+42%
conversion
3.5x
team productivity
Kilo Health's acquisition motion depended on finding the right person at the right moment, understanding their health goal, matching them to the right product, and keeping the conversation moving.
That process was too manual to scale cleanly. REPCONN rebuilt it as an AI-native operating layer that qualifies, personalizes, and routes prospects continuously while the team focuses on the highest-intent conversations.
The result was a measurable acquisition engine: more qualified leads, lower acquisition cost, better conversion, and a team that could handle growth without turning every new campaign into a headcount problem.
Growth was there. Manual capacity was the constraint.
Manual outreach could not scale
Kilo Health had demand across social communities, product funnels, and digital health audiences. Reps could not manually find, qualify, and respond to every high-intent conversation fast enough.
Qualification consumed the team
A large share of sales capacity went into early discovery, repetitive product education, and routing leads that were not yet ready for a human conversation.
Personalization mattered
Health and wellness buyers do not convert on generic scripts. The system had to understand goals, objections, product fit, and timing before recommending the next step.
US expansion raised the security bar
As Kilo Health expanded into the US market, customer acquisition workflows needed stronger health-data handling, access control, consent awareness, and auditability.
Our Solution
An acquisition system that carries the volume.
REPCONN connected lead discovery, qualification, personalization, analytics, and secure health-data handling into one managed operating layer.
System 01
AI-Native Lead Qualification
REPCONN built an acquisition layer that identifies high-intent prospects, understands their health goals, scores product fit, and routes only the best conversations to the team.
What changed
Intent scoring from conversation signals
Automated qualification before human handoff
Health-goal and product-fit classification
Priority routing for high-conversion prospects
Acquisition engine
Social signals
The system identifies high-intent conversations in health and wellness communities before the lead reaches a form.
System 02
Personalized Product Journey
The system adapted messaging and product recommendations to each prospect's stated goals, objections, and readiness level, so outreach felt specific without adding manual work.
What changed
Personalized product recommendations
Dynamic education content
Objection-aware follow-up paths
Consistent experience across acquisition channels
System 03
Revenue Operations Visibility
The acquisition workflow became measurable. Kilo Health could see what drove qualified leads, where prospects dropped off, and which conversations deserved human attention.
What changed
Lead source and intent visibility
Conversion-stage analytics
Human handoff tracking
Performance loops for continuous improvement
System 04
Secure Health Data Processing
REPCONN structured the operating layer around health-data minimization, access controls, consent-aware workflows, and audit trails suitable for US health and wellness operations.
What changed
HIPAA-aligned handling for health-related context
SOC 2-style access and audit controls
Role-based access for sensitive lead data
Data minimization in acquisition conversations
Health data controls
Minimize
Conversation flows collect only the information needed for qualification, routing, and product matching.
Acquisition stopped being a headcount problem.
Qualified leads per month
The acquisition engine increased qualified lead volume by automating discovery, first response, qualification, and routing.
Lower acquisition cost
Automation reduced wasted effort on low-fit prospects and concentrated human time on higher-intent conversations.
Conversion lift
Personalized journey logic improved conversion by matching the message, product, and next step to the prospect's actual goal.
Team productivity
The team handled more high-intent conversations without scaling headcount at the same pace as demand.
Secure processing for health and wellness growth.
As Kilo Health expanded into the US, REPCONN structured the acquisition layer around HIPAA-aligned health-data handling, SOC 2-style access controls, consent-aware workflows, audit trails, and strict separation of sensitive customer context.
Health data controls
Minimize
Conversation flows collect only the information needed for qualification, routing, and product matching.
The system carries the acquisition volume and improves with every conversation.
“Working with Jeremy and the Space&Miller team was a great pleasure. We will definitely work together on other projects in the future.”
Get Started
Want an acquisition engine like this in your operation?
We assess your current acquisition flow, identify where AI-native systems will have the highest impact, and build the operating layer around your goals, channels, and data controls.